--- title: Patient Prism Blog | Dental Call Tracking Technology, Dental Software | Don Khouri description: "Don Khouri is an Executive Coach who helps dentists gain clarity about their vision and inspires the whole team to be responsible for it. Following the unique Fortune Management System, Don takes an integral approach to business and life planning. Don’s dental knowledge and coaching expertise help dentists become more productive. Doctors and teams who go through the program find increased success both in their personal and in their professional lives.\n\nWith over 20 years of technology experience in the financial services sector, Don has a track record of guiding highly complex, corporate-wide technology programs from inception to completion. Working as a Vice President at Fidelity Investments for 21 years, his leadership responsibilities included software development, quality assurance, program management, and market data systems. In addition to building high-performance global teams stretching from Dallas to Bangalore, Don has led programs with budgets of up to $50M.\n\nDon’s professional credentials include co-founding The Coach Forum, an organization of coaches committed to developing their own coaching competencies, which he led from 2004-2007. He was an influential steering committee member of Fidelity Investments Technology's Mentoring Program, a program pairing over 500 technology associates interested in personal development with senior leaders. Don previously served as Organizational Advisor at the Institute of Coaching at McLean Hospital, a Harvard Medical School Affiliate. In this role, he consulted with the Institute's Directors on organization, was responsible for coordinating volunteers, and implemented a project management discipline. The Institute is building the scientific foundation for the practice of coaching.\n\nDon's professional and academic credentials support his extensive and unique work experience. He holds a PhD in Human and Organization Systems from Fielding Graduate University, an MBA focusing on organizational behavior from Boston University, an MA in Human Development from Fielding Graduate University, and a BS degree in MIS and Quantitative Methods from Babson College. Don received the Graduate Certificate in Executive Coaching (GCEC) from the Massachusetts School of Professional Psychology and is a graduate of Legacy Learning Coach Training (the successor of FranklinCovey). Don is certified in the following areas:\n\n• Certified Myers-Briggs Type Indicator (MBTI) Assessment Administrator\n • Certified Professional Behavioral Analyst (DISC Profile)\n• Certified Getting Things Done (GTD) internal trainer\n• Certified Linkage Leadership Coach" --- - [Contact](https://patientprism.com/contact/) - [Patient PrismLOGIN](https://web.patientprism.com/) [![Patient Prism | Healthcare Lead Tracking Software](https://blog.patientprism.com/hs-fs/hubfs/2024_Patient-Prism_Logo_Blue.png?width=800&height=247&name=2024_Patient-Prism_Logo_Blue.png "Patient Prism | Healthcare Lead Tracking Software")](https://blog.patientprism.com/hubfs/PP-Logo-2024.png) - Product - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Product-Overview-@2x.png) ### [Product Overview Learn more about Patient Prism's key features and benefits](https://patientprism.com/product-overview/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Case-Studies@2x.png) ### [Case Studies Learn how Patient Prism transforms dental practices](https://patientprism.com/case-studies/) - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Dental-Practice-Customers@2x.png) ### [Customers Discover the amazing dental practices that utilize Patient Prism](https://patientprism.com/customer/) - Solutions - ### [Private Dental Practice Our software is perfect for single dental practices. See for yourself.](https://patientprism.com/private-dental-practice-solutions/) - ### [Multi Location Groups Do you run more than one dental practice? Patient Prism can help.](https://patientprism.com/multi-group-solutions/) - ![](https://patientprism.com/wp-content/uploads/2020/09/2019-BOC-Award-Logo.png) - ### [Office Manager/Front Desk Troubles with patient-scheduling? Take advantage of our personalized team coaching.](https://patientprism.com/front-desk-solutions/) - ### [Marketing Manager Start reporting on marketing ROI and learn how Patient Prism can help elevate your marketing initiatives.](https://patientprism.com/marketing-manager-solutions/) - ### [Schedule a Demo No risk, no obligations. Schedule a demo today and see the difference Patient Prism can make for your dental office.](https://patientprism.com/affiliates-program/) - Resources - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-ebooks-guides-and-charts@2x.png) ### [eBooks, guides & charts We offer complimentary resources all about dentistry](https://patientprism.com/guides-ebooks-and-charts/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Dental-Blog@2x.png) ### [Blog We cover dental industry trends and dental best practices on our blog](https://blog.patientprism.com) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Expert-Interviews@2x.png) ### [Expert Interviews Leading dental industry experts share their ideas and advice](https://patientprism.com/expert-interviews/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Help-Center@2x.png) ### [Help Center Unanswered questions? Visit our help center for quick answers and tutorials.](https://support.patientprism.com/hc/en-us) - ![](https://patientprism.com/wp-content/uploads/2020/09/Affiliate-Program@2x.png) ### [Affiliate Program Be a part of Patient Prism's growing network of affiliates.](https://patientprism.com/affiliates-program/) - [Schedule Demo](https://patientprism.com/schedule-demo/) - Product - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Product-Overview-@2x.png) ### [Product Overview Learn more about Patient Prism's key features and benefits](https://patientprism.com/product-overview/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Case-Studies@2x.png) ### [Case Studies Learn how Patient Prism transforms dental practices](https://patientprism.com/case-studies/) - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Dental-Practice-Customers@2x.png) ### [Customers Discover the amazing dental practices that utilize Patient Prism](https://patientprism.com/customer/) - Solutions - [Pricing](https://patientprism.com/pricing/) - Resources - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-ebooks-guides-and-charts@2x.png) ### [eBooks, guides & charts We offer complimentary resources all about dentistry](https://patientprism.com/guides-ebooks-and-charts/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Dental-Blog@2x.png) ### [Blog We cover dental industry trends and dental best practices on our blog](https://blog.patientprism.com/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Expert-Interviews@2x.png) ### [Expert Interviews Leading dental industry experts share their ideas and advice](https://patientprism.com/expert-interviews/) - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Help-Center@2x.png) ### [Help Center Unanswered questions? Visit our help center for quick answers and tutorials.](https://support.patientprism.com/hc/en-us) - ![](https://patientprism.com/wp-content/uploads/2020/09/Affiliate-Program@2x.png) ### [Affiliate Program Be a part of Patient Prism's growing network of affiliates.](https://patientprism.com/affiliates-program/) - [Contact](https://patientprism.com/contact/) - [Patient Prism LOGIN](https://web.patientprism.com/) - [Schedule Demo](https://patientprism.com/schedule-demo/) Patient Prism's Dental Industry Blog Here you'll find hundreds of articles and video interviews with dental industry experts on the topics of DSO and practice growth, dental software, call-tracking technology, patient experience and artificial intelligence fueling the dental industries ability to treat more patients and change lives. - by: Don Khouri - 5 min read # [Creating Leadership and Accountability in Your Dental Practice](https://blog.patientprism.com/don-khouri-on-leadership-and-accountability) - [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) - [AI Call Intelligence (1)](https://blog.patientprism.com/topic/ai-call-intelligence) - [Dental Call Tracking (23)](https://blog.patientprism.com/topic/dental-call-tracking) - [Dental Marketing (33)](https://blog.patientprism.com/topic/dental-marketing) - [Dental Practice Leadership (192)](https://blog.patientprism.com/topic/dental-practice-leadership) - [Dental Technology (71)](https://blog.patientprism.com/topic/dental-technology) - [DSO (42)](https://blog.patientprism.com/topic/dso) - [Multi-Practice Growth (95)](https://blog.patientprism.com/topic/multi-practice-growth) ## Don Khouri ![Don Khouri](https://blog.patientprism.com/hubfs/images/Bio%20Photos/Don%20Khouri.jpg) Don Khouri is an Executive Coach who helps dentists gain clarity about their vision and inspires the whole team to be responsible for it. Following the unique Fortune Management System, Don takes an integral approach to business and life planning. Don’s dental knowledge and coaching expertise help dentists become more productive. Doctors and teams who go through the program find increased success both in their personal and in their professional lives. With over 20 years of technology experience in the financial services sector, Don has a track record of guiding highly complex, corporate-wide technology programs from inception to completion. Working as a Vice President at Fidelity Investments for 21 years, his leadership responsibilities included software development, quality assurance, program management, and market data systems. In addition to building high-performance global teams stretching from Dallas to Bangalore, Don has led programs with budgets of up to $50M. Don’s professional credentials include co-founding The Coach Forum, an organization of coaches committed to developing their own coaching competencies, which he led from 2004-2007. He was an influential steering committee member of Fidelity Investments Technology's Mentoring Program, a program pairing over 500 technology associates interested in personal development with senior leaders. Don previously served as Organizational Advisor at the Institute of Coaching at McLean Hospital, a Harvard Medical School Affiliate. In this role, he consulted with the Institute's Directors on organization, was responsible for coordinating volunteers, and implemented a project management discipline. The Institute is building the scientific foundation for the practice of coaching. Don's professional and academic credentials support his extensive and unique work experience. He holds a PhD in Human and Organization Systems from Fielding Graduate University, an MBA focusing on organizational behavior from Boston University, an MA in Human Development from Fielding Graduate University, and a BS degree in MIS and Quantitative Methods from Babson College. Don received the Graduate Certificate in Executive Coaching (GCEC) from the Massachusetts School of Professional Psychology and is a graduate of Legacy Learning Coach Training (the successor of FranklinCovey). Don is certified in the following areas: • Certified Myers-Briggs Type Indicator (MBTI) Assessment Administrator • Certified Professional Behavioral Analyst (DISC Profile) • Certified Getting Things Done (GTD) internal trainer • Certified Linkage Leadership Coach - by Don Khouri - 5 min read #### [Creating Leadership and Accountability in Your Dental Practice](https://blog.patientprism.com/don-khouri-on-leadership-and-accountability) Part of building a great business or a dental practice is having high performing teams. And part of ... - ##### [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) [Read More](https://blog.patientprism.com/don-khouri-on-leadership-and-accountability) - by Don Khouri - 12 min read #### [Why Dentists Should Not Multi-Task](https://blog.patientprism.com/staying-focused) August 2019--“Dentists have far more to do than they have the time,” says executive coach Don Khouri... - ##### [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) [Read More](https://blog.patientprism.com/staying-focused) ![shape](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/shape.svg "shape") #### Subscribe to our blog for the latest updates ![Sign Up For Patient Prism Dental Newsletter](https://blog.patientprism.com/hubfs/images/icons/Sign%20Up%20For%20Patient%20Prism%20Dental%20Newsletter.png "Sign Up For Patient Prism Dental Newsletter") By submitting this form you will be receiving our latest updates on post. We're committed to your privacy. Patient Prism uses the information you provide to us to contact you about our relevant content, products, and services.  You may unsubscribe from these communications at any time.  - Recent - Popular [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [Bulletproof: Patient Prism Equips Private Dentists to Compete with DSOs](https://blog.patientprism.com/bulletproof-patient-prism-equips-private-dentists-to-compete-with-dsos) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [Bulletproof: Did a New Patient Call and Then Fail to Schedule? Reach Out!](https://blog.patientprism.com/bulletproof-new-dental-patient-fail-to-schedule-reach-out) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [Bulletproof: There Is Actionable Intelligence in Your Calls](https://blog.patientprism.com/there-is-actionable-intelligence-in-your-calls) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [NexHealth Asks Amol Nirgudkar How to Win Acceptance of AI Solutions](https://blog.patientprism.com/nexhealth-asks-amol-nirgudkar-how-to-win-acceptance-of-ai-solutions) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [Effective Hygiene Compensation Models for Dental Practices](https://blog.patientprism.com/hygiene-compensation-models) [Dental Marketing](https://blog.patientprism.com/topic/dental-marketing) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [10 Dental Office Front Desk Tips to Enhance Customer Experience](https://blog.patientprism.com/10-dental-office-front-desk-tips-to-enhance-customer-experience) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership) ##### [Dentist and Dental Assistant Relationship: Easing Tension & Communication Tips](https://blog.patientprism.com/dentist-dental-assistant-relationship) [Dental Technology](https://blog.patientprism.com/topic/dental-technology) ##### [Dental Industry Predictions: Top 14 Emerging Trends in Dentistry](https://blog.patientprism.com/important-trends-in-dentistry) ### Posts by topic - [Dental Practice Leadership (192)](https://blog.patientprism.com/topic/dental-practice-leadership) - [Multi-Practice Growth (95)](https://blog.patientprism.com/topic/multi-practice-growth) - [Dental Technology (71)](https://blog.patientprism.com/topic/dental-technology) - [DSO (42)](https://blog.patientprism.com/topic/dso) - [Dental Marketing (33)](https://blog.patientprism.com/topic/dental-marketing) - [Dental Call Tracking (23)](https://blog.patientprism.com/topic/dental-call-tracking) - [AI Call Intelligence (1)](https://blog.patientprism.com/topic/ai-call-intelligence) ![Checklist Schedule Patient Guide - Call Tracking for Dentists](https://blog.patientprism.com/hubfs/images/cta/Checklist%20Schedule%20Patient%20Guide%20-%20Call%20Tracking%20for%20Dentists.png) #### Free Checklist to schedule more patients! 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Patient Prism provides your front desk team or call center with the tools and coaching they need to book more new patients on the first phone call.  [![Schedule Demo](https://no-cache.hubspot.com/cta/default/3321879/0b902015-8fd3-4970-b9f9-fd203c36af1c.png)](https://cta-redirect.hubspot.com/cta/redirect/3321879/0b902015-8fd3-4970-b9f9-fd203c36af1c) ### Related Posts [![Patient Prism Logo](https://blog.patientprism.com/hs-fs/hubfs/images/logos/PPLogo_eHed.png?width=274&height=79&name=PPLogo_eHed.png "Patient Prism Logo")](https://www.patientprism.com/) 2803 W Busch Blvd, Suite 201, Tampa, FL 33618 1-800-381-3638 PRODUCT - [Product](https://www.patientprism.com/product-overview/) - [Pricing](https://www.patientprism.com/pricing/) - [Affiliate Program](https://www.patientprism.com/affiliates-program/) TEAM - [About Us](https://www.patientprism.com/about/) - [Contact Us](https://www.patientprism.com/contact-us/) - [Support](https://support.patientprism.com/hc/en-us) - [In the News](https://www.patientprism.com/in-the-news/) SOLUTIONS - [DSO](https://www.patientprism.com/multi-group-solutions/) - [Private Dental Practice](https://www.patientprism.com/private-dental-practice-solutions/) - [Office Manager](https://www.patientprism.com/front-desk-solutions/) - [Marketing Manager](https://www.patientprism.com/marketing-manager-solutions/) RESOURCES - [Help Center](https://support.patientprism.com/hc/en-us) - [eBooks, guides, and charts](https://www.patientprism.com/guides-ebooks-and-charts/) - [Case Studies](https://www.patientprism.com/case-studies/) - [Blog](https://blog.patientprism.com/) - [Academy](https://academy.patientprism.com/) - [Privacy Policy](https://www.iubenda.com/privacy-policy/84700694) - [Accessibility](https://patientprism.com/accessibility/) - [Terms & Conditions](https://patientprism.com/terms/) Third-party trademarks, logos, and trade names appearing on the site are the property of their respective owners. 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