August 2021--In this Dykema DSO 2021 Conference video, Patient Prism’s CEO, Amol Nirgudkar, says, “If you have real estate needs of any kind in the dental world, CARR Realty is definitely who you want to help you.” CARR is the nation’s leading provider of commercial real estate services for dental offices, and they are full service, at no cost to their clients.
Tenant representation in the industry of commercial real estate is where a licensed real estate agent exclusively represents a tenant’s interests in a lease or purchase transaction. This type of representation is the opposite of landlord representation, where brokers focus solely on the needs of a landlord.
“We are, first and foremost, a commercial real estate firm that only represents tenants,” says Dan Gleissner, Western Regional Manager at CARR.
“Less than 1% of all real estate companies just represent tenants. We’re not representing landlords, so our client’s best interest is always first. Secondly, we’re focused primarily on the dental space and understand the unique needs of dental offices.”
These needs include:
CARR has 150 real estate brokers across the country in every major market. With “local boots on the ground, we have market intel for specific geographic locations,” says Gleissner. That intelligence includes local rates, demographic competition, patient income, and availability, so on the de novo side, we make sure an acquisition is going to make sense.
If a DSO wants to open ten locations this year, CARR will look for the properties, analyze their situation relatively quickly, and provide options. The only hindrances to finding the locations you want would be real estate availability, the right demographics to support your new office or expansion, and if the lease terms make sense.
“We do full-service negotiation for our clients,” says Gleissner. There are multiple things that need to be examined in real estate contracts and negotiated. For example, the rate, length of the lease, whether the landlord can move you if they decide to, improvement allowances, and the cost of extraordinary repairs. CARR knows the potential pitfalls and is looking for them to protect its clients. “We know what not to negotiate on, as well, so we don’t blow the deal,” says Gleissner.
CARR Realty does lease administration to track your lease date, know the appropriate time to reach out to the landlord, assess the option period, and manage the process.
“We're the only firm that does all of this nationally, and we're at no cost to our clients because commissions are paid by landlords in real estate,” says Gleissner. “The listing broker who is representing the landlord has a commission agreement. We split that commission agreement with the listing broker, so adding us doesn't cost anything to the deal because that commission's already set aside, and we're never going to charge our clients. So, everything is free, which sounds too good to be true, but it absolutely is.”
Patient Prism has been helping DSOs grow with its AI-integrated call monitoring, coaching, and patient acquisition software platform--and also through Patient Prism videos and other published content produced to promote dental practice growth and leadership. Patient Prism CEO, Amol Nirgudkar, takes pride in bringing you information about the best resources in the dental industry, and he recommends CARR for your real estate needs.
“The best way for DSOs and private dental offices to connect with CARR Realty is to go to the website,” says Amol Nirgudkar. “You can find an agent, there, for your geographic markets, and CARR will immediately start to work for you.”
Patient Prism holds five utility patents issued by the USPTO and is the only call tracking company that leverages artificial intelligence and human call coaching validation to deliver patients directly to your dental practice. Successful dental groups use Patient Prism’s award-winning platform to track and analyze new patient calls, identify and schedule high-value patients, receive alerts and expert call coaching to win back missed new patient opportunities, train team members, and receive real-time intelligence to improve their staffing, patient experience, and practice marketing.