---
title: The Importance of Community Service for DSOs
description: Community service is an integral part of DecisionOne Dental's identity. Dr. AJ Acierno, CEO, explains why each dental practice is committed to giving back.
image: https://blog.patientprism.com/hubfs/Blog/Featured%20Images/DecisionOne-AJAcierno.png
---

- [Contact](https://patientprism.com/contact/)
- [Patient PrismLOGIN](https://web.patientprism.com/)

[![Patient Prism | Healthcare Lead Tracking Software](https://blog.patientprism.com/hs-fs/hubfs/2024_Patient-Prism_Logo_Blue.png?width=800&height=247&name=2024_Patient-Prism_Logo_Blue.png "Patient Prism | Healthcare Lead Tracking Software")](https://blog.patientprism.com/hubfs/PP-Logo-2024.png)

- Product 
    - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Product-Overview-@2x.png)
      
      ### [Product Overview Learn more about Patient Prism's key features and benefits](https://patientprism.com/product-overview/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Case-Studies@2x.png)
      
      ### [Case Studies Learn how Patient Prism transforms dental practices](https://patientprism.com/case-studies/)
    - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Dental-Practice-Customers@2x.png)
      
      ### [Customers Discover the amazing dental practices that utilize Patient Prism](https://patientprism.com/customer/)
- Solutions 
    - ### [Private Dental Practice Our software is perfect for single dental practices. See for yourself.](https://patientprism.com/private-dental-practice-solutions/)
    - ### [Multi Location Groups Do you run more than one dental practice? Patient Prism can help.](https://patientprism.com/multi-group-solutions/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/2019-BOC-Award-Logo.png)
    - ### [Office Manager/Front Desk Troubles with patient-scheduling? Take advantage of our personalized team coaching.](https://patientprism.com/front-desk-solutions/)
    - ### [Marketing Manager Start reporting on marketing ROI and learn how Patient Prism can help elevate your marketing initiatives.](https://patientprism.com/marketing-manager-solutions/)
    - ### [Schedule a Demo No risk, no obligations. Schedule a demo today and see the difference Patient Prism can make for your dental office.](https://patientprism.com/affiliates-program/)
- Resources 
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-ebooks-guides-and-charts@2x.png)
      
      ### [eBooks, guides & charts We offer complimentary resources all about dentistry](https://patientprism.com/guides-ebooks-and-charts/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Dental-Blog@2x.png)
      
      ### [Blog We cover dental industry trends and dental best practices on our blog](https://blog.patientprism.com)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Expert-Interviews@2x.png)
      
      ### [Expert Interviews Leading dental industry experts share their ideas and advice](https://patientprism.com/expert-interviews/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Help-Center@2x.png)
      
      ### [Help Center Unanswered questions? Visit our help center for quick answers and tutorials.](https://support.patientprism.com/hc/en-us)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Affiliate-Program@2x.png)
      
      ### [Affiliate Program Be a part of Patient Prism's growing network of affiliates.](https://patientprism.com/affiliates-program/)
- [Schedule Demo](https://patientprism.com/schedule-demo/)

- Product 
    - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Product-Overview-@2x.png)
      
      ### [Product Overview Learn more about Patient Prism's key features and benefits](https://patientprism.com/product-overview/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Case-Studies@2x.png)
      
      ### [Case Studies Learn how Patient Prism transforms dental practices](https://patientprism.com/case-studies/)
    - ![](https://patientprism.com/wp-content/uploads/2018/10/Patient-Prism-Dental-Practice-Customers@2x.png)
      
      ### [Customers Discover the amazing dental practices that utilize Patient Prism](https://patientprism.com/customer/)
- Solutions
- [Pricing](https://patientprism.com/pricing/)
- Resources 
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-ebooks-guides-and-charts@2x.png)
      
      ### [eBooks, guides & charts We offer complimentary resources all about dentistry](https://patientprism.com/guides-ebooks-and-charts/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Dental-Blog@2x.png)
      
      ### [Blog We cover dental industry trends and dental best practices on our blog](https://blog.patientprism.com/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Expert-Interviews@2x.png)
      
      ### [Expert Interviews Leading dental industry experts share their ideas and advice](https://patientprism.com/expert-interviews/)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Patient-Prism-Help-Center@2x.png)
      
      ### [Help Center Unanswered questions? Visit our help center for quick answers and tutorials.](https://support.patientprism.com/hc/en-us)
    - ![](https://patientprism.com/wp-content/uploads/2020/09/Affiliate-Program@2x.png)
      
      ### [Affiliate Program Be a part of Patient Prism's growing network of affiliates.](https://patientprism.com/affiliates-program/)
- [Contact](https://patientprism.com/contact/)
- [Patient Prism LOGIN](https://web.patientprism.com/)
- [Schedule Demo](https://patientprism.com/schedule-demo/)

Patient Prism's Dental Industry Blog

Here you'll find hundreds of articles and video interviews with dental industry experts on the topics of DSO and practice growth, dental software, call-tracking technology, patient experience and artificial intelligence fueling the dental industries ability to treat more patients and change lives.

- by: Amol Nirgudkar
- 5 min read

# [The Importance of Community Service for DSOs](https://blog.patientprism.com/dso-community-service)

- [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

- [AI Call Intelligence (1)](https://blog.patientprism.com/topic/ai-call-intelligence)
- [Dental Call Tracking (23)](https://blog.patientprism.com/topic/dental-call-tracking)
- [Dental Marketing (33)](https://blog.patientprism.com/topic/dental-marketing)
- [Dental Practice Leadership (192)](https://blog.patientprism.com/topic/dental-practice-leadership)
- [Dental Technology (71)](https://blog.patientprism.com/topic/dental-technology)
- [DSO (42)](https://blog.patientprism.com/topic/dso)
- [Multi-Practice Growth (95)](https://blog.patientprism.com/topic/multi-practice-growth)

- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/facebook-logo%20(2).svg)Share](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.patientprism.com%2Fdso-community-service)
- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/twitter%20(5).svg)Tweet](https://www.twitter.com/share?url=https%3A%2F%2Fblog.patientprism.com%2Fdso-community-service)
- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/linkedin-logo%20(2).svg)Post](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.patientprism.com/dso-community-service)
- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/envelope%20(1).svg)Mail](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.patientprism.com/dso-community-service)

August 2018--As aspiring DSO owners watch the success of other DSOs, you may want to look at we did at DecisionOne Dental Partners to give back to our greater Chicago community. We’ve found we are not just providing noticeable community service. We are increasing our team engagement around this higher cause.

 

Community service is an integral part of DecisionOne Dental’s identity. We are an organization based on community dental practices that are building relationships within the community. If our mission were not what it is, we would be just another dental office. And that mission is to change the way dentistry is being done in order to open access to dental care and improve the lives of more patients, while at the same time enabling our dentists and their teams to have enjoyable work lives and time for their personal lives. We hope our DSO model is successful enough for other entrepreneurial dentists to be similarly motivated to give back to their communities with generous time.

## Each of Our DSO Locations Participates in Community Service

DecisionOne Dental added its 25th dental office in August of 2018, and each dental office is committed to spending time and energy to help the community in different ways. The entire DSO (all our teams) have partner twice a year in one very special way. We partner with Clearbrook, an organization in Illinois that cares for mentally and physically challenged adults, to provide pro bono dentistry. It’s a cause that is very close to their hearts, especially since their government funding has decreased.  

## Team Engagement Grows

When we’re providing dentistry for [Clearbrook](https://www.clearbrook.org/), they always say how thankful they are. And, I always say how appreciative we are, too. It’s an amazing atmosphere of appreciation and feeling alive with purpose. Helping others with our time and energy is something that engages all teams who come to help. The giving spirit is beautiful, and I will take that any day. 

Team members are happy being part of something that’s bigger than themselves, and it’s inspiring. We do it because it is something we really care about. As we grow, the momentum continues. We give back to the troops every year with Halloween candy and other things we bring, and we have food drives. 

The amazing thing about DSOs is the amount of dentistry they are providing to people that cannot afford it. The types of free dentistry that DSOs are doing is truly amazing. Doing good is visible and helping us grow. Other dentists want to join our network because of our mission, and dental professionals want to work for our dentists. They feel purposeful. It’s good for everyone involved. 

## More Resources for Multi-Practice Growth and Scaling DSOs

If this video inspires you, enjoy additional conversations between Amol Nirgudkar and Dr. AJ Acierno at Patient Prism Academy. Their conversations delve into the decision to start a DSO, growing the infrastructure of a DSO, scaling a DSO, the challenges DSO CEOs face, and more.

You will find additional motivating videos featuring experts in scaling DSOs in our Patient Prism blog. [Click here](https://blog.patientprism.com/topic/multi-practice-growth) to access our numerous “Multi-Practice Growth” videos and their associated blog articles.

[![Schedule a Patient Prism Demo with Brenton Paul](https://no-cache.hubspot.com/cta/default/3321879/e1446252-1677-4ab5-a324-628c0b4fab63.png)](https://cta-redirect.hubspot.com/cta/redirect/3321879/e1446252-1677-4ab5-a324-628c0b4fab63)

### Share Post:

- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/facebook-logo%20(2).svg)Share](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.patientprism.com%2Fdso-community-service)
- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/twitter%20(5).svg)Tweet](https://www.twitter.com/share?url=https%3A%2F%2Fblog.patientprism.com%2Fdso-community-service)
- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/linkedin-logo%20(2).svg)Post](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.patientprism.com/dso-community-service)
- [![](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/envelope%20(1).svg)Mail](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.patientprism.com/dso-community-service)

<https://blog.patientprism.com/dentist-owner-to-dso-ceo>

##### [Previous Article](https://blog.patientprism.com/dentist-owner-to-dso-ceo)

### [Transitioning from Dental Practice Owner to CEO of a DSO](https://blog.patientprism.com/dentist-owner-to-dso-ceo)

<https://blog.patientprism.com/hygienists-practice-leaders-dso>

##### [Next Article](https://blog.patientprism.com/hygienists-practice-leaders-dso)

### [Mentoring Dental Hygienists to Be Practice Leaders in a DSO](https://blog.patientprism.com/hygienists-practice-leaders-dso)

![shape](https://cdn2.hubspot.net/hubfs/6464971/blog_9_wow_design/shape.svg "shape")

#### Subscribe to our blog for the latest updates

![Sign Up For Patient Prism Dental Newsletter](https://blog.patientprism.com/hubfs/images/icons/Sign%20Up%20For%20Patient%20Prism%20Dental%20Newsletter.png "Sign Up For Patient Prism Dental Newsletter")

By submitting this form you will be receiving our latest updates on post. We're committed to your privacy. Patient Prism uses the information you provide to us to contact you about our relevant content, products, and services.  You may unsubscribe from these communications at any time. 

- Recent
- Popular

<https://blog.patientprism.com/bulletproof-patient-prism-equips-private-dentists-to-compete-with-dsos>

[Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [Bulletproof: Patient Prism Equips Private Dentists to Compete with DSOs](https://blog.patientprism.com/bulletproof-patient-prism-equips-private-dentists-to-compete-with-dsos)

<https://blog.patientprism.com/bulletproof-new-dental-patient-fail-to-schedule-reach-out>

[Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [Bulletproof: Did a New Patient Call and Then Fail to Schedule? Reach Out!](https://blog.patientprism.com/bulletproof-new-dental-patient-fail-to-schedule-reach-out)

<https://blog.patientprism.com/there-is-actionable-intelligence-in-your-calls>

[Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [Bulletproof: There Is Actionable Intelligence in Your Calls](https://blog.patientprism.com/there-is-actionable-intelligence-in-your-calls)

<https://blog.patientprism.com/nexhealth-asks-amol-nirgudkar-how-to-win-acceptance-of-ai-solutions>

[Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [NexHealth Asks Amol Nirgudkar How to Win Acceptance of AI Solutions](https://blog.patientprism.com/nexhealth-asks-amol-nirgudkar-how-to-win-acceptance-of-ai-solutions)

<https://blog.patientprism.com/hygiene-compensation-models>

[Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [Effective Hygiene Compensation Models for Dental Practices](https://blog.patientprism.com/hygiene-compensation-models)

<https://blog.patientprism.com/10-dental-office-front-desk-tips-to-enhance-customer-experience>

[Dental Marketing](https://blog.patientprism.com/topic/dental-marketing) [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [10 Dental Office Front Desk Tips to Enhance Customer Experience](https://blog.patientprism.com/10-dental-office-front-desk-tips-to-enhance-customer-experience)

<https://blog.patientprism.com/dentist-dental-assistant-relationship>

[Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

##### [Dentist and Dental Assistant Relationship: Easing Tension & Communication Tips](https://blog.patientprism.com/dentist-dental-assistant-relationship)

<https://blog.patientprism.com/important-trends-in-dentistry>

[Dental Technology](https://blog.patientprism.com/topic/dental-technology)

##### [Dental Industry Predictions: Top 14 Emerging Trends in Dentistry](https://blog.patientprism.com/important-trends-in-dentistry)

### Posts by topic

- [Dental Practice Leadership (192)](https://blog.patientprism.com/topic/dental-practice-leadership)
- [Multi-Practice Growth (95)](https://blog.patientprism.com/topic/multi-practice-growth)
- [Dental Technology (71)](https://blog.patientprism.com/topic/dental-technology)
- [DSO (42)](https://blog.patientprism.com/topic/dso)
- [Dental Marketing (33)](https://blog.patientprism.com/topic/dental-marketing)
- [Dental Call Tracking (23)](https://blog.patientprism.com/topic/dental-call-tracking)
- [AI Call Intelligence (1)](https://blog.patientprism.com/topic/ai-call-intelligence)

![Checklist Schedule Patient Guide - Call Tracking for Dentists](https://blog.patientprism.com/hubfs/images/cta/Checklist%20Schedule%20Patient%20Guide%20-%20Call%20Tracking%20for%20Dentists.png)

#### Free Checklist to schedule more patients!

[![Download Now](https://no-cache.hubspot.com/cta/default/3321879/c4da101c-9fa1-4943-aa0e-205721d69f7f.png)](https://cta-redirect.hubspot.com/cta/redirect/3321879/c4da101c-9fa1-4943-aa0e-205721d69f7f)

#### Ready for a quick demo?

### Patient Prism is A.I.-driven software that helps dental practices grow new patient revenue by booking more first-time callers.

Instantly increase new patient revenue by 30% on average.

Patient Prism provides your front desk team or call center with the tools and coaching they need to book more new patients on the first phone call. 

[![Schedule Demo](https://no-cache.hubspot.com/cta/default/3321879/0b902015-8fd3-4970-b9f9-fd203c36af1c.png)](https://cta-redirect.hubspot.com/cta/redirect/3321879/0b902015-8fd3-4970-b9f9-fd203c36af1c)

### Related Posts

<https://blog.patientprism.com/bulletproof-patient-prism-equips-private-dentists-to-compete-with-dsos>

- [by Deborah Bush](https://blog.patientprism.com/author/deborah-bush)
- 6 min read

#### [Bulletproof: Patient Prism Equips Private Dentists to Compete with DSOs](https://blog.patientprism.com/bulletproof-patient-prism-equips-private-dentists-to-compete-with-dsos)

August 2023 In Bulletproof Dental Practice Podcast Episode 302, hosts Dr. Peter Boulden and Dr. Craig Spodak ask Patient...

- ##### [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

<https://blog.patientprism.com/bulletproof-new-dental-patient-fail-to-schedule-reach-out>

- [by Deborah Bush](https://blog.patientprism.com/author/deborah-bush)
- 4 min read

#### [Bulletproof: Did a New Patient Call and Then Fail to Schedule? Reach Out!](https://blog.patientprism.com/bulletproof-new-dental-patient-fail-to-schedule-reach-out)

August 2023 "If there is anything resounding that we have learned at Patient Prism, it is that reaching back out to offe...

- ##### [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

<https://blog.patientprism.com/there-is-actionable-intelligence-in-your-calls>

- [by Deborah Bush](https://blog.patientprism.com/author/deborah-bush)
- 6 min read

#### [Bulletproof: There Is Actionable Intelligence in Your Calls](https://blog.patientprism.com/there-is-actionable-intelligence-in-your-calls)

August 2023 In Bulletproof Dental Practice Podcast Episode 302, hosted by Dr. Peter Boulden and Dr. Craig Spodak, Patien...

- ##### [Dental Practice Leadership](https://blog.patientprism.com/topic/dental-practice-leadership)

[![Patient Prism Logo](https://blog.patientprism.com/hs-fs/hubfs/images/logos/PPLogo_eHed.png?width=274&height=79&name=PPLogo_eHed.png "Patient Prism Logo")](https://www.patientprism.com/)

2803 W Busch Blvd, Suite 201, Tampa, FL 33618

1-800-381-3638

PRODUCT

- [Product](https://www.patientprism.com/product-overview/)
- [Pricing](https://www.patientprism.com/pricing/)
- [Affiliate Program](https://www.patientprism.com/affiliates-program/)

TEAM

- [About Us](https://www.patientprism.com/about/)
- [Contact Us](https://www.patientprism.com/contact-us/)
- [Support](https://support.patientprism.com/hc/en-us)
- [In the News](https://www.patientprism.com/in-the-news/)

SOLUTIONS

- [DSO](https://www.patientprism.com/multi-group-solutions/)
- [Private Dental Practice](https://www.patientprism.com/private-dental-practice-solutions/)
- [Office Manager](https://www.patientprism.com/front-desk-solutions/)
- [Marketing Manager](https://www.patientprism.com/marketing-manager-solutions/)

RESOURCES

- [Help Center](https://support.patientprism.com/hc/en-us)
- [eBooks, guides, and charts](https://www.patientprism.com/guides-ebooks-and-charts/)
- [Case Studies](https://www.patientprism.com/case-studies/)
- [Blog](https://blog.patientprism.com/)
- [Academy](https://academy.patientprism.com/)

- [Privacy Policy](https://www.iubenda.com/privacy-policy/84700694)
- [Accessibility](https://patientprism.com/accessibility/)
- [Terms & Conditions](https://patientprism.com/terms/)

Third-party trademarks, logos, and trade names appearing on the site are the property of their respective owners.

Copyright Patient Prism®. 2020 All rights reserved.

<https://www.linkedin.com/company/patient-prism-llc> <https://www.facebook.com/PatientPrism/> <https://twitter.com/PatientPrism> <https://www.youtube.com/channel/UCAjsP5EpZQO_MwlTbrA8Eig>

![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/834660133/?guid=ON&script=0) 

![](https://dc.ads.linkedin.com/collect/?pid=150810&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Amol Nirgudkar",
    "url" : "https://blog.patientprism.com/author/amol-nirgudkar"
  },
  "dateModified" : "2023-07-16T17:54:02.638Z",
  "datePublished" : "2018-08-27T19:51:44.000Z",
  "headline" : "The Importance of Community Service for DSOs",
  "image" : [ "https://blog.patientprism.com/hubfs/Blog/Featured%20Images/DecisionOne-AJAcierno.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://blog.patientprism.com/dso-community-service",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blog.patientprism.com/hubfs/2024_Patient-Prism_Logo_Blue.png"
    },
    "name" : "Patient Prism"
  }
}
```