---
title: "Dykema DSO Conference: How Dental Technology Is Changing Dentistry"
description: The dental industry is rapidly changing and new technology plays an important role. At the Dykema DSO Conference, dental industry leaders shared their insights.
image: https://blog.patientprism.com/hubfs/images/logos/Dykema-logo.png
---

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Patient Prism's Dental Industry Blog

Here you'll find hundreds of articles and video interviews with dental industry experts on the topics of DSO and practice growth, dental software, call-tracking technology, patient experience and artificial intelligence fueling the dental industries ability to treat more patients and change lives.

- by: Amol Nirgudkar
- 8 min read

# [Dykema DSO Conference: How Dental Technology Is Changing Dentistry](https://blog.patientprism.com/dykema-dso-conference-transforming-technology-in-dentistry)

- [Multi-Practice Growth](https://blog.patientprism.com/topic/multi-practice-growth)
- [Dental Technology](https://blog.patientprism.com/topic/dental-technology)

- [AI Call Intelligence (1)](https://blog.patientprism.com/topic/ai-call-intelligence)
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July 2019--The dental industry is rapidly changing, and new technology plays an important role. At the 2019 Dykema DSO Conference in Dallas, dental industry leaders shared their insights. In this short, 3-minute video, hear what thought leaders including Jim Harding, Alex Nudel, Steve Bilt, Chris Malmquist, Dr. Ray Scott, Dr. Maryam Beyramian, Valerie Bostrom, and Mark Costes have to say. In this blog, you can read examples of the impact technology has on their businesses and dental organizations.

## Jim Harding, Henry Schein One

“The best companies always embrace technology. It was true years ago. It is true today, and there is a lot more of it today. Technology is where it’s at.”

[Henry Schein One](https://www.henryscheinone.com/) is taking dental technology and services to a new level with focus on seamless integration. We’re creating “one” seamless integration solution so practices can easily operate with high efficiency, retain existing patients, engage new patients, and increase case acceptance. Our goal is a hassle-free workflow where data and images are all captured in one place on premise or in the Cloud. This is for both single practices and larger enterprises in the U.S. and around the world.

## [![Effective call-coaching with Patient Prism. Schedule a demo ›](https://no-cache.hubspot.com/cta/default/3321879/761c93fb-fc64-40bc-97f9-6442aedd67c8.png)](https://cta-redirect.hubspot.com/cta/redirect/3321879/761c93fb-fc64-40bc-97f9-6442aedd67c8)

## Alex Nudel, RevenueWell

“Technology is extremely important to the dental industry because it allows us to do things, especially in the DSO market, that we were never able to do. We can do mass amounts of work in a short period of time.”

[RevenueWell](https://www.revenuewell.com/) is a patient communication software platform that is always focused on patient care. It helps confirm appointments, send reminders, schedule patients, get reviews, send post op instructions, educate patients about oral health, and regularly communicate services you are offering. It will allow you to communicate custom messages for subsets of patients, based on recommended treatment to encourage them to move forward with treatment. The efficiencies and intelligence of the RevenueWell platform is continuously growing.

## Steve Bilt, Smile Brands

“Technology can change how we practice in big bang steps that are painful. I see dentistry leaning in on incremental technologies where we can do things smarter without pain.”

[Smile Brands](https://smilebrands.com/) is one of the fastest growing DSOs in the country. Smile Brand’s secret for success is the authenticity with which espoused values are operationalized. The entire culture is designed to promote WIN-WIN relationships by treating people with respect and pursuing business process excellence that makes it easier to provide great patient care.

## Chris Malmquist, Straumann Group

“Technology is changing so fast that, if you are not at the forefront of technology, you are already playing catch up. Straumann has made a significant investment over the last 18 months to create a global DSO team to help DSOs grow.”

Headquartered in Basel, Switzerland, [Straumann Group](https://www.straumann.com/group/en/home.html) is a global leader in esthetic dentistry and unites innovative brands in implant, restorative, corrective, and digital dentistry. Straumann Group develops, manufactures and supplies dental implants, instruments, biomaterials, CADCAM prosthetics, digital equipment, software, and clear aligners.

## Dr. Ray Scott, American Dental Partners

“Technology is critical for how we communicate with patients in the marketplace and helping us move forward in growing our dental organizations. Patient Prism is amazing technology for converting patients.”

[American Dental Partners](https://www.amdpi.com/) is a leading provider of business services to multidisciplinary dental groups in selected markets. The ability to streamline operations and maximize profitability enables American Dental Partners to continually invest in the latest technology. As a result, ADPI is empowered to provide and support the advanced equipment our affiliated practices need to stay on the leading edge.

One of the most significant achievements for our Information Services team was the creation and deployment of our proprietary Improvis® practice management system. This robust and scalable system has continued to evolve with expanded features such as electronic dental records and digital x-rays — and soon, the addition of digital impressions.

## Dr. Maryam Beyramian, Westwind Integrated Health

“We use the Patient Prism platform in our organization, and we feel it makes everyone accountable for their role. Other call tracking systems we tried did not give us fast feedback and their feedback was not as accurate.”

[Westwind Integrated Health](https://www.westwindintegratedhealth.com/) in Phoenix, AZ, believes comprehensive dentistry belongs in comprehensive medical care. The mission of its multi-specialty practice is to treat patients by looking at their entire body, not just their mouth. Technology is used throughout many aspects of the integrated dental-medical practice… business operations… patient engagement… health records… diagnostic technology, and more.

## Valerie Bostrom, Careington

“Technology is a wonderful way to engage patients and capitalize on that engagement to grow your practice.”

[Careington](https://provider.careington.com/) has five plan networks successfully connecting dentists with over 15,000,000 patients. Not only are Careington plans bringing them new patients but facilitating acceptance of the dental care these patients need. Careington’s plan platform is state of the art to make enrolling and using the plan easy and efficient. Technology has made onboarding dental practices and credentialing them highly cost effective, as well.

## Mark Costes, Dental Success Institute

“With accountability and technology, every team member has the opportunity to perform at the highest skill level. Technology is optimizing every job function to help team members perform at their peak. Patient Prism is on the tip of the spear of the new wave of dental technology.”

[Dental Success Institute](https://www.truedentalsuccess.com/) is committed to helping dentists to achieve their full potential, while recapturing their passion for dentistry. The Dental Success Network has nearly 1,000 dentists focused on becoming entrepreneurs and leading every one of their team members in becoming a producer in the practice.

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